Contact Us: Default Collections
We help defaulted student loan borrowers by providing repayment options and other programs to remove their account’s defaulted status, such as the Default Loan Rehabilitation Program. Get answers to your questions about the credit reporting of defaulted loans, financial aid eligibility for defaulted borrowers, and wage garnishment.
1-800-233-0751 Toll-Free (United States, Canada)
Representatives are available Monday to Thursday, 8:00 AM to 9:00 PM (ET) and Friday, 8:00 AM to 5:00 PM (ET).
Our interactive voice response system is available 24 hours per day (except for occasional maintenance).
Note: Email is not a secure method of communication because it may be intercepted by third parties. Do not include any sensitive or private information in your email to PHEAA.
|By U.S. Mail||
PHEAA Default Collections
For express or overnight deliveries:
For payments (except payoffs):
For payoffs (payments in full):